Privacy Policy

Privacy Policy

At Cozy Paws, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following information when you use our services:

  • Personal details such as your name, email address, phone number, and shipping/billing address.

  • Payment information to process your orders (processed securely through trusted third-party payment providers).

  • Information about your purchases and browsing activity on our website.

  • Technical data such as IP address, browser type, and device information for analytics and security.

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.

  • Communicate with you about your purchases, account, or promotions.

  • Improve our products, services, and website experience.

  • Comply with legal and regulatory obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, track performance, and deliver personalized content. You may disable cookies through your browser settings, but some features may not function properly.

Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

  • Trusted service providers (payment processors, shipping companies, IT support).

  • Legal authorities, if required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction, deletion, or restriction of your data.

  • Opt-out of marketing communications at any time.

  • Adjust your cookie and privacy preferences (see Your Privacy Choices page).

Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
privacy@cozypaws.com